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Website Terms and Conditions template, UK

Rules for visitors using your website. Answer a few plain-English questions and Scorpia drafts the complete document for your situation, checks it with a second review pass, and shows you a free preview before you pay anything.

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What the document looks like

WEBSITE TERMS AND CONDITIONS

__________ — __________

Last Updated: __________

Please read these Terms and Conditions carefully before using this website. By accessing or using __________ ("the Site"), you confirm that you accept these Terms and Conditions and agree to be bound by them. If you do not agree, you must cease using the Site immediately.

1. ABOUT US

The Site is operated by __________, a company incorporated in England and Wales under company number __________, whose registered office is at __________ ("we", "us" or "our"). Our VAT registration number is __________. You may contact us at __________ or __________.

2. DEFINITIONS

(2.1) "Content" means all text, images, graphics, video, audio, data, software, code, and any other materials available on or through the Site.

(2.2) "User", "you" and "your" refers to any person accessing or using the Site.

(2.3) "Services" means any services offered by us through or in connection with the Site.

(2.4) These Terms and Conditions incorporate our Privacy Policy and Cookie Policy, each of which forms part of the agreement between you and us.

An excerpt from the precedent this template is built on. Your document is drafted around your answers — the blanks are filled in, and clauses you do not need are left out.

What it covers

  1. About us
  2. Definitions
  3. Access to the site
  4. Acceptable use
  5. Intellectual property
  6. User-generated content
  7. Third-party links and resources
  8. Disclaimer of warranties
  9. Limitation of liability
  10. Changes to the site and these terms
  11. Privacy and cookies
  12. Governing law and jurisdiction
  13. Contact us
Guide · reviewed 7 November 2026 · law as at 2026-10

Website terms and conditions set the rules for using your site and limit your liability for what is on it. If you also sell goods or services through the site, you need separate terms of sale that comply with consumer law; this template covers website use, and Scorpia has e-commerce and B2B versions for selling.

What the law requires you to show

A business website must identify its operator: the company's registered name, number and registered office (or the trader's name and address), a contact email, and the VAT number if registered. These are requirements of the Companies Act 2006 and the Electronic Commerce (EC Directive) Regulations 2002, and failing to show them is a common reason sites look untrustworthy.

What the terms do

Acceptable use (no scraping, no unlawful content, no interference); intellectual property in the site's content and brand; linking rules; a disclaimer that content is general information, not advice; availability and the right to change or withdraw the site; limitation of liability to the extent the law allows (you cannot exclude liability for death or personal injury caused by negligence, fraud, or consumers' statutory rights); and governing law. Where visitors can post content, a licence and a takedown procedure.

If you sell through the site

Sales to consumers are governed by the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013: specific pre-contract information, confirmation on a durable medium, a 14-day cancellation right with its exceptions, delivery within 30 days unless agreed, and clear pricing including VAT. Use the e-commerce terms template for that; the basic terms here do not cover sales.

Mistakes people make

  • No company details on the site at all.
  • Copying another business's terms, including their name and their liability positions.
  • Using website-use terms as terms of sale.
  • A limitation clause that tries to exclude everything, which is void against consumers.
  • No privacy notice to go with the terms.
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Questions people ask

Do I legally need website terms?

You must display the operator details; the rest of the terms are not compulsory but protect you from claims about content, misuse and availability.

Do these cover selling products?

No. Use the e-commerce terms (consumers) or B2B website terms (business customers), which add the Consumer Rights Act and cancellation provisions.

How do users accept them?

By using the site; the terms say so. For sales, acceptance is a tick-box at checkout, which the e-commerce version includes.

Do I also need a privacy notice and cookie policy?

Yes, if you collect any personal data or set non-essential cookies. Scorpia has both; they should be generated together with the terms.

Can I limit my liability?

To the extent the law allows. You cannot exclude liability for death or personal injury caused by negligence, for fraud, or for consumers' statutory rights.

Is Scorpia a law firm?

No. Scorpia is software that drafts and checks documents. It is not a law firm and does not give legal advice. For a dispute, a company sale or anything unusual, use a solicitor.

What we’ll ask you

  • Website owner
  • Website address
  • Registered office
  • Contact email
  • What the website offers
Plus 9 optional choices (payment terms, liability, notice) with sensible defaults if you skip them. Not sure about a detail? Leave it blank — the draft highlights it for you to fill in later.

Price

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