Templates › Business and commercial

Privacy Policy template, UK

Tell users how you handle their personal data. Answer a few plain-English questions and Scorpia drafts the complete document for your situation, checks it with a second review pass, and shows you a free preview before you pay anything.

Draft my privacy policy — free preview →
Takes a few minutes · No account needed to start · £9 to unlock the document, or plans from £15 a month

What the document looks like

WEBSITE PRIVACY POLICY

__________ — Last Updated: __________

__________ is committed to protecting your privacy and handling your personal data with transparency, integrity and respect. This Privacy Policy explains what personal data we collect, how we use it, your rights in relation to it, and how to contact us. Please read this policy carefully before using __________ (the "Site").

1. WHO WE ARE

__________ is the data controller responsible for your personal data. We are incorporated in England and Wales under company number __________, with our registered office at __________. You may contact our data controller at: Email: __________ | Telephone: __________.

We are registered with the Information Commissioner's Office ("ICO") and comply with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018.

2. PERSONAL DATA WE COLLECT

(2.1) We may collect and process the following categories of personal data:

(a) Identity Data: your name, username or similar identifier.

(b) Contact Data: your email address, telephone number and postal address.

(c) Technical Data: your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology identifiers on the devices you use to access the Site.

(d) Usage Data: information about how you use our Site, products and services.

(e) Communications Data: your preferences in receiving communications from us, and correspondence you send to us.

(2.2) We do not knowingly collect or process special category data (such as data concerning health, race, religious beliefs or sexual orientation) unless expressly required for a specific service and you have given your explicit consent.

An excerpt from the precedent this template is built on. Your document is drafted around your answers — the blanks are filled in, and clauses you do not need are left out.

What it covers

  1. Who we are
  2. Personal data we collect
  3. How we collect your data
  4. Legal basis for processing
  5. How we use your personal data
  6. Data sharing and disclosure
  7. International transfers
  8. Data retention
  9. Your rights under uk gdpr
  10. Cookies
  11. Security
  12. Complaints
  13. Changes to this policy
Guide · reviewed 7 November 2026 · law as at 2026-10

A privacy notice tells the people whose data you collect what you do with it. It is required by UK GDPR (as amended by the Data (Use and Access) Act 2025) for virtually every business website, app or mailing list, and the ICO can take action where it is missing or inaccurate.

What it must contain

Articles 13 and 14 of UK GDPR set the list: who you are and how to contact you; a data protection officer if you have one; what data you collect; the purposes and the lawful basis for each (contract, legal obligation, legitimate interests with those interests named, or consent); who receives it, including processors such as your email provider and analytics; international transfers and the safeguards used; how long you keep it or the criteria for deciding; the individual's rights (access, rectification, erasure, restriction, portability, objection, and rights about automated decisions); the right to withdraw consent; the right to complain to the ICO; and whether providing data is a legal or contractual requirement.

Marketing and cookies

Email marketing to individuals needs consent, or the soft opt-in under PECR regulation 22 for existing customers about similar products, with an opt-out in every message. Non-essential cookies, including analytics, need consent before they are set; the cookie policy lists each category, provider, purpose and duration and explains how to withdraw consent. Scorpia generates the cookie policy as a companion document.

Registration and children

Most organisations processing personal data must pay the ICO data protection fee; the notice can state your registration. If your service is used by children under 13, consent must come from a parent and the Age Appropriate Design Code applies.

Mistakes people make

  • Copying a generic policy that names processors and purposes you do not actually use.
  • No lawful basis stated, or 'consent' chosen for everything when contract or legitimate interests is correct.
  • No retention periods.
  • Setting analytics cookies before the visitor has agreed.
  • Not updating the notice when a new tool (CRM, chatbot, payment provider) is added.
Draft my privacy policy →Free preview · £9 to unlock · no subscription needed

Questions people ask

Is a privacy notice a legal requirement?

Yes, whenever you collect personal data, which includes a contact form or newsletter sign-up.

Do I need to register with the ICO?

Most businesses that process personal data must pay the data protection fee (from £52 a year); a few exemptions apply. The ICO's self-assessment tool confirms it.

What is the difference between a privacy notice and a cookie policy?

The privacy notice covers all personal data you hold; the cookie policy covers what your website stores on the visitor's device and the consent for it. You need both.

Can I rely on legitimate interests for marketing?

For business-to-business email, often yes with an opt-out; for individuals, consent or the soft opt-in is needed. The questions ask what you do and the notice is drafted to match.

How often should it change?

Whenever your processing changes. Keep a dated version; the draft includes a 'last updated' line.

Is Scorpia a law firm?

No. Scorpia is software that drafts and checks documents. It is not a law firm and does not give legal advice. For a dispute, a company sale or anything unusual, use a solicitor.

What we’ll ask you

  • Data controller
  • Website or app covered
  • Registered office
  • Privacy contact or DPO email
  • Personal data collected
  • Purposes
  • Third parties the data is shared with
  • Retention period
Plus 8 optional choices (payment terms, liability, notice) with sensible defaults if you skip them. Not sure about a detail? Leave it blank — the draft highlights it for you to fill in later.

Price

Freepreview of your draft
£9unlock this document
£15/moplans, cancel anytime
Start drafting →